Privacy Policy

Introduction

Majestyc Realtors ("we", "our", "us") is a real estate services company registered at A-2006, Coco County, Sector-10, Greater Noida West, Greater Noida, Uttar Pradesh, India — 201318. We are committed to safeguarding the privacy of all individuals who interact with our website majestycrealtors.com and our services.

This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and your rights as a data subject. This policy applies to all visitors, leads, prospective buyers, and clients who engage with us through our website, advertising campaigns on Google and Meta platforms, telephone, WhatsApp, or any other channel.

Information We Collect

We may collect personal information directly from you or indirectly through third-party advertising and lead generation platforms. The types of data we collect include, but are not limited to:

• Identity Information: Your full name as provided in enquiry forms, lead forms, or direct communications.
• Contact Details: Mobile number, WhatsApp number, and email address submitted through our website forms, Google Lead Form Extensions, or Meta (Facebook/Instagram) Lead Ads.
• Property Preferences: Budget range, preferred location, property type (residential/commercial), possession timeline, and any other requirements shared during enquiry or consultation.
• Usage & Technical Data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages, and referral source (e.g., Google Search, Facebook Ad, direct).
• Communication Data: Records of calls, WhatsApp messages, emails, or chat messages exchanged between you and our team.
• Lead & Enquiry Data: Information submitted through any online form, landing page, or third-party property portals such as 99Acres, MagicBricks, Housing.com, or NoBroker, where we are listed as a service partner.
• NRI-Specific Data: Country of residence, preferred communication time zone, NRE/NRO account preference, or FEMA-related queries, collected only when you specifically avail our NRI advisory services.

We do not collect sensitive personal data such as financial statements, passport or Aadhaar details, or biometric information unless explicitly required for a specific transaction and with your prior written consent.

How We Use Your Information

We use the personal information collected solely for legitimate business purposes related to our real estate services. Specifically, your data may be used for:

• Responding to Enquiries: To contact you via call, SMS, WhatsApp, or email in response to a property enquiry or lead form submission.
• Property Consultation: To schedule site visits, share project brochures, pricing details, RERA registration information, and related materials.
• Service Improvement: To analyse website usage, understand visitor behaviour, and improve the content and performance of our website and marketing campaigns.
• Targeted Advertising: To serve relevant property advertisements to you and to audiences similar to you through Google Ads (including Google Display Network and YouTube) and Meta Ads (Facebook and Instagram), using tools such as Google Remarketing Tags and Meta Pixel.
• Promotional Communications: To send you updates on new project launches, festive offers, and market insights via SMS, WhatsApp, or email — provided you have given your consent or expressed interest in our services.
• Legal Compliance: To meet our obligations under applicable laws and regulations in India, including the Information Technology Act, 2000 and rules made thereunder, and the Consumer Protection Act, 2019.

Third-Party Platforms & Advertising

Majestyc Realtors uses advertising tools provided by Google LLC and Meta Platforms, Inc. to run targeted digital campaigns. By using our website, you acknowledge the following:

• Google Ads & Remarketing: We use Google Analytics, Google Ads Conversion Tracking, and Google Remarketing Tags on our website. These tools use cookies and similar technologies to show our advertisements to users who have previously visited our website across Google Search, Display Network, YouTube, and Gmail. Google's use of advertising cookies enables it and its partners to serve ads based on your prior visits to our website. You may opt out of Google's use of cookies by visiting Google Ads Settings or aboutads.info.
• Meta Pixel (Facebook & Instagram): We have installed the Meta Pixel on our website. The Meta Pixel is a piece of code that collects data on your actions on our website, which helps us measure the effectiveness of our advertising campaigns and build Custom Audiences for Facebook and Instagram ads. Meta may use this data in accordance with its own Data Policy. You can manage your ad preferences on Meta through your Facebook Ad Preferences.
• Google Lead Forms & Meta Lead Ads: When you submit a lead through Google Lead Form Extensions or Meta (Facebook/Instagram) Lead Ads, your information is collected by those platforms and shared with us in accordance with their respective terms of service. Please also refer to Google's Privacy Policy and Meta's Privacy Policy for details on how they handle your data.
• Property Portals: If you submit an enquiry through third-party property portals where Majestyc Realtors is listed (such as 99Acres, MagicBricks, Housing.com, NoBroker), those platforms may share your contact details with us. Your use of those portals is governed by their respective privacy policies.

Sharing & Disclosure

Majestyc Realtors does not sell, rent, or trade your personal data to any third parties for their independent marketing purposes. We may, however, share your information in the following limited circumstances:

• Service Providers: We may share your data with trusted technology and CRM service providers who assist us in operating our website, managing leads, and sending communications — strictly under confidentiality obligations and only to the extent necessary to perform those services.
• Developer or Builder Partners: With your consent, we may share relevant details with real estate developers or project-specific teams to facilitate site visits, bookings, or detailed queries about a specific property.
• Legal Obligations: We may disclose your information if required to do so by law, court order, or any regulatory authority in India.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the successor entity, subject to this Privacy Policy.

We do not knowingly share your data with any entity outside India unless mandated by the operation of the Google and Meta advertising platforms described above, which are subject to their own cross-border data transfer mechanisms.

Consent & Opt-Out

By voluntarily submitting your personal details via our website contact form, Google Lead Ad, Meta Lead Ad, or by calling or WhatsApp messaging our team, you provide your clear, informed, and freely given consent to:

• Receive calls, SMS messages, WhatsApp communications, and emails from Majestyc Realtors regarding your property enquiry or related real estate services.
• Receive targeted advertisements from us on Google and Meta platforms based on your interaction with our website or lead forms.
• Receive occasional promotional communications about new project launches, festive offers, and market updates.

If you are registered under India's National Do Not Call (DND/NDNC) Registry, please note that by submitting your enquiry on our website or any lead form, you are explicitly providing consent to receive communications from Majestyc Realtors in relation to real estate services, which supersedes the DND registration for this specific context.

Data Protection & Security

We implement reasonable and appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on our website to ensure secure transmission of data.
• Access controls ensuring that only authorised team members can access your personal data on a need-to-know basis.
• Use of reputable CRM and cloud platforms with their own security certifications for data storage.
• Regular review of our data handling practices and privacy procedures.

Despite these measures, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data, and any transmission of personal data to us is at your own risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we shall notify you as required under applicable law.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience and to support our advertising activities. The types of cookies we use are:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Used via Google Analytics to understand how visitors interact with our website, such as pages visited, time spent, and traffic sources. This data is aggregated and anonymous.
• Advertising & Remarketing Cookies: Placed by Google (Google Ads Remarketing Tag) and Meta (Meta Pixel) to show you relevant property advertisements after you have visited our website.
• Preference Cookies: Remember your settings and preferences for a better experience on subsequent visits.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on how to manage cookies, visit allaboutcookies.org.

NRI & International Users

Majestyc Realtors offers specialised real estate advisory services for Non-Resident Indians (NRIs) and Overseas Citizens of India (OCIs) looking to invest in properties in Greater Noida West and the NCR region.

If you are accessing our website from outside India, please be aware that your personal information will be transferred to and processed in India. By using our website or submitting an enquiry, you consent to this transfer and processing of your data in India, in accordance with this Privacy Policy and applicable Indian law.

We handle NRI-specific data with additional care and use it solely for the purpose of providing tailored real estate advisory, FEMA compliance guidance, and home loan assistance relevant to NRI property investment in India.

Your Rights Under Indian Law

Under the Information Technology (Amendment) Act, 2008, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights in relation to your personal data held by us:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to our legal and contractual obligations.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.
• Right to Nominate: As introduced by the DPDP Act, 2023, you have the right to nominate another person to exercise these rights on your behalf in the event of your death or incapacity.
• Right to Grievance Redressal: You may raise any privacy-related grievance with us and we shall endeavour to respond within 30 days of receipt.

To exercise any of the above rights, please contact us at sales@majestycrealtors.com.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Lead & Enquiry Data: Retained for a period of up to 3 years from the date of last interaction, after which it is securely deleted or anonymised.
• Client Transaction Data: Retained for a minimum of 7 years as required under applicable Indian tax and financial regulations.
• Website Analytics Data: Retained in aggregated, anonymised form for up to 26 months as per Google Analytics default retention settings.

Upon expiry of the retention period or upon a valid erasure request, personal data is securely deleted or anonymised so that it can no longer be attributed to you.

Children's Privacy

Our website and services are not directed at individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under the age of 18 without verifiable parental consent, we will take immediate steps to delete such information. If you believe that we may have collected information from a minor, please contact us at sales@majestycrealtors.com.

Changes to This Policy

Majestyc Realtors reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or the requirements of advertising platforms such as Google and Meta. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our website after any modification to this Privacy Policy shall constitute your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through any of the following channels. We are committed to responding to all privacy-related queries within 30 business days.